Couleecap Water Assistance
Free Repairs for Water Heater Issues
HE+ Water Conservation Program Services
The HE+ Water Conservation Program provides year-round support to eligible low-income households in Wisconsin. This program offers help with repairing or replacing leaking or non-working water heaters.
Services are available at no cost to qualifying homeowners and are funded by Public Benefits. Households must live in the service territory of a participating public benefit utility to receive assistance.
Eligibility Requirements
To qualify for assistance, you must:
- Have a household income at or below 60% of the state median income. View Income Chart (PDF)
- Be currently enrolled in the Wisconsin Home Energy Assistance Program (WHEAP)
- Own your home and provide proof of ownership
- Have an existing but non-functioning water heater within the home
Step 1: Apply for WHEAP
Begin by applying for Energy Assistance through WHEAP. To receive a regular benefit, call for an appointment between October 1 and May 15. Applications may also be accepted outside of the heating season.
Crawford County: Beginning October 1, 2025, Couleecap will serve as the administering agency for WHEAP in Crawford County.
Email: EnergyAssistance@couleecap.org
Phone: 608.796.2915
Toll-Free: 1.844.260.7042
Monroe County: 608.487.9356
La Crosse County: 608.785.5582
Vernon County: 608.637.5210
Statewide Customer Care Center: 1.800.506.5596
Step 2: Wait for a Contractor Call
Once eligibility is confirmed, a program contractor will contact you by phone.
Questions?
Funding Acknowledgment
Funded by the Wisconsin Department of Administration, Division of Energy, Housing & Community Resources.
