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Couleecap’s Commitment

Rooted in compassion, driven by equity, and dedicated to lasting change.

A group of smiling Couleecap staff and volunteers pose for a cheerful selfie outdoors, standing in front of rows of empty benches.
Couleecap Volunteers smile in the sunshine wearing matching “Putting an End to Homelessness” T-shirts. They stand in front of a stone building, likely participating in a community golf or fundraising event. All three wear sunglasses and appear to be enjoying the day.

Guided by Values. Driven by Community.

Couleecap is deeply committed to Diversity, Equity, Inclusion, Accessibility, and Belonging (DEIAB). These values are central to how we serve our communities and how we operate internally. We believe that equity is not just a goal—it’s a standard we must uphold.

Couleecap’s Commitment to Improvement

We embrace reflection, growth, and adaptation. Our organization is committed to learning from our experiences, implementing best practices, and evolving to meet community needs.

Accountability

We actively assess and refine our internal culture and external services to ensure equity, access, and fairness. We acknowledge the impact of structural inequality and strive to close those gaps.

Cultural Humility

We honor the lived experiences of those we serve and commit to listening with respect and learning with purpose.

A Couleecap staff member gives a presentation on racial equity, standing beside a projected slide highlighting disparities in BIPOC representation and Black population data.
A Couleecap staff member speaks in front of a newly donated home as a family of three stands nearby, symbolizing Couleecap's mission of helping people achieve housing stability.

Prioritizing Marginalized Communities

We prioritize access and opportunity for communities most affected by poverty, including people of color, women, LGBTQ+ individuals, immigrants, and people with disabilities.

Diversifying Our Team

Representation drives innovation. We are committed to building diverse leadership, staff, and volunteer teams that reflect the communities we serve.

Belonging

We foster a culture where every person is valued, respected, and empowered to be themselves. Belonging is at the heart of how we build stronger, more inclusive communities.

This commitment is a living, evolving promise. As we continue to learn and grow, we will remain steadfast in our pursuit of justice and equity, working collaboratively with our communities to ensure a more inclusive, equitable, and thriving future for all.

Corporate / Administrative Office

201 Melby Street, Westby, WI 54667
Ph: 608.782.4877
Fax: 608.634.3134
Toll Free: 866.904.4508

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Couleecap, Inc. complies with applicable laws and regulations for meeting Equal Opportunity Requirements under Equal Pay Act of 1963, Title VI and VII of the Civil Rights Act of 1964, Age Discrimination in Employment Acts of 1967 and 1975, Sections 503 and 504 of the Rehabilitation Act of 1973, Americans with Disabilities Act (ADA) of 1990, and Wisconsin Fair Employment Act. This website is partially supported by Grant Number 2502WICOSR from the Office of Community Services, Community Services Block Grant within the Administration for Children and Families, a division of the U.S. Department of Health and Human Services. Neither the Administration for Children and Families nor any of its components operate, control, are responsible for, or necessarily endorse this website (including, without limitation, its content, technical infrastructure, and policies, and any services or tools provided). The opinions, findings, conclusions, and recommendations expressed are those of the author(s) and do not necessarily reflect the views of the Administration for Children and Families and the Office of Community Services, Community Services Block Grant. You have the right to file a complaint if you are not satisfied with services provided by the agency, or if you have been discriminated against in employment or service delivery. Click here for the forms.